The whiteboard lies by lunchtime. The group text lies immediately. What a dispatcher needs at 11am on the worst day of the year is one screen that says where everybody is and what is actually still open. That is what this is.
No contracts. Ever. Month to month, cancel yourself in the app. No card to start, no demo call, no salesperson.
Dispatch is a spatial problem pretending to be a list problem. A map makes the right answer obvious in a way a queue never does.
Jobs and technicians on a map, so assigning the flooded kitchen to the van eight minutes away is a glance rather than three phone calls.
Move a job to a technician or a time and it moves. No modal, no save button, no wondering whether it took.
A tech cannot quietly hold three tickets open, so the board’s idea of who is free matches the parking lot’s idea. This is the single change that makes a dispatch board trustworthy.
Who is loaded and who is not, before you promise a homeowner a window you cannot hit.
Previous jobs, what was replaced, what it cost, the photos from last time. Not in somebody’s memory of last spring.
Balance owed, job count, address and a do-not-service flag pushed to every phone in the company as the call comes in — things a caller-ID label physically cannot carry.
If the job came from a quote six weeks ago, the measurements and the conditions are still attached to it.
On-the-way messages go out from the same board, so the homeowner stops calling the office to ask.
Yes — jobs and technicians both. Dispatch is a spatial problem, and a map answers "who is closest to this" instantly where a list never does. You drag a job onto a technician or a time slot to schedule it.
A technician can only have one job in progress at a time. It sounds like a restriction and it is actually the thing that makes the board worth looking at: without it, techs accumulate open tickets and the board’s idea of who is available stops matching reality. With it, "free" on the screen means free in the parking lot.
As many as you want. Both plans include unlimited users — technicians, dispatchers, CSRs, bookkeepers, apprentices. The price does not count people, so putting one more person on the board costs nothing.
Yes, by text from the same board, which is mostly a way of stopping them phoning the office to ask. The call that does come in is answered with their history already on screen.
We migrate your history free on either plan, and we do the moving. If it is not better than what you have, you have lost nothing but a month.
No contract · Cancel in the app · Unlimited technicians
